System Requirements and IT Requirements

Hardware Requirements

To allow the Manage My Vessel offline client to be installed on-board the following minimum system requirements must be met:

• Processor: Quad Core 2.5 Ghz CPU
• RAM: 16 GB RAM
• Disk Storage: Min150GBof SSD/NVMe is required.  Do not use non SSD drive.
• OS: Windows 10, Windows 11, Windows 2016-2019 Server or Later [Other operating systems are not supported]

* Please note that a Virtual Machine (VM) is acceptable with the same specifications as above.

MMV requires the vessels technician to complete the form below in order to verify the system is suitable for the offline client. 

To create a belarc report download the following program and run it on the PC/server where the offline client is to be installed. The program will bring up the completed report through a web browser which you can then save to pdf, or print to pdf. 

http://www.belarc.com/Programs/advisorinstaller.exe

Bandwidth Requirements in order to allow ManageMyVessel to perform the offline installation remotely

• For remote control, we require 1.5 Mbit/s (192 Kbyte/s) or higher connection speed
• Tip: If you are unsure of your connection speed and latency (ping), or just want to check, please go to http://speedtest.net, and run a speed test. The result is given in Mbps (Mbit/s).

Vessels IT Requirements

• Offline version must be installed on a dedicated PC or Virtual Machine with no other software running.
• If the server is a Virtual Machine, the minimum requirement for memory (16Gb), CPU count (4) and disk space (150GB) must be satisfied.  The VM Host should not be overprovisioned.  For example, if MMV's VM is givin 16GB of RAM, and another VM is taking 10 GB, then the total amount of RAM on the Host must be more than 26 GB (10+16), or at least 32 GB.  The same principal applies to the CPU counts.
• Remote access will be controlled by MMV via LogMeIn and MMV will retain authorization to remotely login for support issues. Log Me In must remain installed on the server at all times and access must be given within a reasonable and agreed timeframe.
• The dedicated PC or VM must remain powered and cannot be shut down or disconnected from the vessels network. The entire offline platform is designed so that the system can regularly synchronize back to the cloud at set intervals.
• Vessel must have a qualified IT person to ensure the PC is installed on the Vessels network successfully and maintained together with any other hardware onboard. MMV will not install software remotely without a qualified onboard technicians verification of the above requirements

Future Updates and Upgrades

• From time to time MMV will identify important updates and patches that may need to be installed or upgraded on the dedicated PC. 
• MMV will send out emails notifying the management company and vessel of the importance of an upgrade that must be performed.
• MMV will also advise whether MMV will perform the update or whether the vessels IT Person needs to perform the required update.
• Vessels must perform these updates in a timely manner or risk the possibility of discontinued support regarding the offline installation.