Enabling Multi Factor Authentication

To enable Multi Factor Authentication, From the Fleet Account click ‘Administration’ in the top ribbon and then ‘Security and Data Protection Settings.

Select ‘User Roles with MFA’ on the left hand side:

Click

Click the ‘Select User Roles with MFA’ and select which user roles it applies to.

Once MFA is enabled for a user role then an email will be sent to the user when they login with a verification code that they will have to enter.

The email address the verification code is sent to is determined by the following process:

1. If the primary email is unique, use the primary email.
2. If the primary email is not unique, check the secondary email. If the secondary email is defined and unique, use the secondary email.
3. If the primary email is not unique and the secondary email is not defined or not unique, then use the primary email.

If a user only has a non unique primary email address entered, they will be prompted to enter a secondary email after logging in.