Data Centers

The security of your data is critical; here is what you need to know for peace of mind.

All data is stored on secure servers located in secure data centers.
Highest level of security and compliance with Payment Card Industry (PCI) Data Security Standard.
Credit Card information is stored in the secure server hosted by Authorize.NET.
Data is backed up daily to off premise backups at different locations.
Data is transmitted securely using SSL technology.

Our servers are hosted in a state-of-the-art facility which is built to the highest standards to ensure the integrity of your business.
Redundant servers in the main data center for fail over purpose in case of catastrophic hardware failure on the main server.
Duplicate set of servers in the secondary data center, which is located in a different geographic region, for fail over purpose in case of catastrophic failure on the main data center.
These servers all sit behind sophisticated and monitored firewalls, providing intrusion prevention, firewall security, anti-virus and anti spam services.
Below you will find the specifications of our Data Center

10 MW Utility Feed from dual substations
Four 2,500 KVA utility transformers
Dual ATOs provide automatic switching between utility substations
Multiple 750KW UPSs feed on-floor five and four panel PDUs provide up to 2.6MW critical IT load
9.6MW N+1 Generator Capacity
60,000 gallon on site fuel storage
All power infrastructure maintained by a dedicated team of on-site electricians and electrical engineers.
100% critical power availability SLA

1,500 ton N+1 centrifugal chillers
45,000 gallon backup water (cooling)
Efficient mechanical systems that utilize water side economizers and free cooling
Downflow air handlers featuring dual electronically controlled variable speed fans
Standard cooling up to 150 watts per square foot
Hot spot cooling can support loads of up to 30kW per rack
Johnson Controls Metasys building management system
Temperature, humidity and baseline alarms are handled 24×7 by onsite HVAC technicians
100% Cooling SLA

SSAE16 SOC I Type II Audited Controls
Fenced Campus, Secure Entrances
Fences equipped with vibration detection alarms
Card reader access control system, fully logged and audited
Cards automatically deactivated after 30 days of non-usage.
Biometric validation or security escort required to access raised floor area
Man trap required to access raised floor areas
24×7 Onsite Security, 2 officers per shift
8×5 Security Supervisor
Hourly Manned Patrols
Recorded, monitored video surveillance of all entrances, building exterior, and interior corridors with over 120 CCTV units and monition activation.
DVR recording of all cameras with 30-90 day retention

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