Crew

Onboarding Instructions for Crew

Permission-based access: What you can see and do in MMV depends on how your management company has set up your account. If a feature described here isn't visible in your account, ask your Fleet administrator.

Video walkthrough

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  1. Open the welcome email you received from ManageMyVessel and click the setup link. The link expires in 14 days.
  2. Enter a new password (at least 8 characters and at least 1 number), confirm it, and click Submit.
  3. After setting up a new password, a username will be provided.

Click Go to Login Page.

  1. Sign in to your account using the username and new password set up.

Accept the legal consents

  1. Read and accept the Terms of Service (click I Agree).
  2. If your management company has enabled it, read and accept the Data Subject Consent Form (tick the box, then click I Accept).

Set your regional preferences

  1. Select a Time zone and Date Format then click Submit.

Set your authentication email

  1. Enter an Authentication Email— this is used for MFA and password resets, and must be unique in the system.

Complete your profile

  1. Click Edit My Profile.
  2. Fill in the required fields (marked with*) across each tab: General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, and Financial.

Upload mandatory documents

  1. Under Upload Mandatory Documents, click the Add icon next to the document.
  2. Upload the file, add an ID, expiration and date of issue if available, then click Publish.
  3. Repeat for every document listed as required.

Finish

When you've completed every required field and uploaded every mandatory document, you'll see a confirmation:

Your crew administrator will review and approve your submission.

Still need help?

Our support team will pick it up as a support ticket and reply by email.

Create Ticket