Alerts related to documents that are mandatory for a vessel, such as missing, expiring, or unverified documents.
- Go to the Modules menu and click on My Alerts.
- Locate the Vessel Mandatory Document Alerts folder.
Alerts are categorized by type, such as:
- Document Verification Alerts
- New/Updated Alerts
- Expiration Alerts
- Survey Due Alerts
- Survey Completed Alerts
- Missing Mandatory Document Alerts
Document Verification Alerts
Notifications related to the verification and status of vessel documents, including documents that require review and verification.
- To change the status, click the View icon.
- Click the three-dot menu in the top right corner and select Change Verification Status.
- Select status as:
- Approved
- Conditionally Approved
- Rejected
Enter any relevant comments and click Submit.
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New/Updated Alerts
Notifications related to newly added or updated vessel documents, including documents that have been recently uploaded, revised, or replaced.
- To acknowledge the alert, click the View icon.
- Click Acknowledge, enter comments (if any), and then click Submit.
- Alternatively, click the Acknowledge button directly, add comments then submit.
Expiration Alerts
Notifications related to vessel documents approaching or reaching their expiration date, including documents that require renewal or replacement.
- Locate the Expiration Alerts folder.
- Select the relevant document and click View Alert icon.
- Click the three-dot in the top right corner, then select Edit Document.
- Delete the expired file and upload a new version.
- Fill in the required details and click Publish.
The updated document will now appear in the vessel's document list.\
You can also view its history by going to the History tab within the vessel\'s account.
Survey Due Alerts
Notifications related to upcoming vessel surveys, including surveys that are due or approaching their due date.
- Locate the Survey Document folder and click View Alert icon.
- Click the three-dot in the top right corner, then select Edit Document.
- Enter:
- Open Date
- Closed Date
- Completion Date
Fill out any other required fields and click Publish.
Survey Completed Alerts
Notifications indicating that a vessel survey has been completed, including the completion and status of the survey.
- Locate the Survey Completed folder and click View Alert icon.
- Select Acknowledge or Acknowledge and Show Next Alert.
- Alternatively, click the Acknowledge button directly, add comments then submit.
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Missing Mandatory Alerts
Notifications indicating that required vessel documents are missing and need to be provided or uploaded.
- Locate the Missing Mandatory folder.
Administrators can Mark a document as Not Applicable (if permitted):
Click the three-dots and select Mark as Not Applicable
Upload a new document
- Click the Add icon and complete the upload process.
Still need help?
Our support team will pick it up as a support ticket and reply by email.