- Go to Administration on the top blue ribbon, then select Offline Sync and History Settings.
- Under the History tab, review the vessel's offline system setup, including the last sync attempt date and whether the sync was successful or unsuccessful.
- To receive notifications when a vessel fails to sync, go to the Follow-Up Alert Settings tab.
- Click New Automation in the top-right corner.
- Enter a title for the automation.
- Specify the number of days after which the automation should be triggered and select the account(s) to which it applies.
- Add an action, such as creating an alert or sending an email to the appropriate user role(s) responsible for following up on the sync issue.
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