This feature is use when a crew member\'s payment amount has been finalized, but the payment must be temporarily withheld from bank submission due to incorrect, incomplete, or unverified bank details.
How to Delay a Payment
- From the Payroll Provider site's homepage, select the vessel you are working on then navigate to the Payroll Provider tab.
- Click the three dots next to the relevant crew member and select Create Delayed Payment.
Enter a comment explaining why the payment is being delayed, then click Submit to save the changes.
While the payment is in Delayed status, the payment amount cannot be modified.
Finalizing and Release the Payment
- From the Payroll Provider site's homepage, select the vessel you are working on then navigate to the Payroll Provider tab.
- Click the three dots next to the relevant crew member and select View Delayed Payment.
- In the top-right corner, click Release Payment.
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- Enter the authorization code sent to your email and click Submit.
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- Update the Payment Date, Source Bank, and Payment Type as needed. If applicable, select the appropriate Bank Details for the payment.
Review the information and click Submit.
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*The status now requires approval from another authorized user before the payment can proceed. *
Once approved, the payment will be submitted to the bank for processing.
Common questions
What is delayed payments?
This feature is use when a crew member\'s payment amount has been finalized, but the payment must be temporarily withheld from bank submission due to incorrect, incomplete, or unverified bank details.
How to Delay a Payment?
From the Payroll Provider site's homepage, select the vessel you are working on then navigate to the Payroll Provider tab.
How do I finalize and release the payment?
From the Payroll Provider site's homepage, select the vessel you are working on then navigate to the Payroll Provider tab.