Profile & documents

Working With Your Profile

Permission-based access: What you can see and do in MMV depends on how your management company has set up your account. If a feature described here isn't visible in your account, ask your Fleet administrator.

Video walkthrough

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Your crew profile holds everything the fleet needs on file — personal information, passport, employment, medical details, next of kin, and financial information. You can view and update it at any time.

Working on the Website: Open your profile

  1. Click the User Profile icon and select My Profile.
    User Profile menu with My Profile highlighted
    User Profile menu with My Profile highlighted

Edit a section

  1. Click Edit at the top-right of the profile screen.
    Profile tabs — General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial — with Edit button highlighted
    Profile tabs — General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial — with Edit button highlighted
  2. Navigate through each tab (General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial) and update fields as needed.

Working on the MMV App: Open your profile

  1. Click the menu icon (three horizontal lines) in the top-left corner, then select My Profile.
    App side menu with My Profile highlighted
    App side menu with My Profile highlighted

Edit a section

  1. On the top right corner, click the three dots and select Edit.
    App profile screen with the three-dot menu open showing Edit and Change Picture options
    App profile screen with the three-dot menu open showing Edit and Change Picture options
  2. Navigate through each tab (General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial) and update fields as needed.
    App profile tab bar: General, Passport, Employment, Medical, Next of Kin, Financial
    App profile tab bar: General, Passport, Employment, Medical, Next of Kin, Financial

What's in each tab

  • General Information — name, contact details, birthday, marital status, nationality, preferred contact method
  • Passports and Visas — passport number, date of issue, expiration, visas
  • Employment Information — position, date employed, repatriation destination
  • Medical Information — medical certifications, allergies, medications, doctor contacts
  • Next of Kin — emergency contact details
  • Financial — bank details for payroll disbursement

Common questions

How do I change my bank details?

Open your profile (User Profile → My Profile), click Edit, go to the Financial tab, update your bank information, and click Submit. Depending on your fleet's configuration, the change may need approval before the next payroll cycle.

Can I remove or replace my emergency contact?

Yes. Go to the Next of Kin tab and edit or clear the fields.

Someone else needs to update my profile — is that possible?

No. Your profile is your own to manage from your account. A Fleet administrator can update it on your behalf only if you cannot access the system.

Still need help?

Our support team will pick it up as a support ticket and reply by email.

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