Your crew profile holds everything the fleet needs on file — personal information, passport, employment, medical details, next of kin, and financial information. You can view and update it at any time.
Working on the Website: Open your profile
- Click the User Profile icon and select My Profile.
User Profile menu with My Profile highlighted
Edit a section
- Click Edit at the top-right of the profile screen.
Profile tabs — General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial — with Edit button highlighted - Navigate through each tab (General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial) and update fields as needed.
Working on the MMV App: Open your profile
- Click the menu icon (three horizontal lines) in the top-left corner, then select My Profile.
App side menu with My Profile highlighted
Edit a section
- On the top right corner, click the three dots and select Edit.
App profile screen with the three-dot menu open showing Edit and Change Picture options - Navigate through each tab (General Information, Passports and Visas, Employment Information, Medical Information, Next of Kin, Financial) and update fields as needed.
App profile tab bar: General, Passport, Employment, Medical, Next of Kin, Financial
What's in each tab
- General Information — name, contact details, birthday, marital status, nationality, preferred contact method
- Passports and Visas — passport number, date of issue, expiration, visas
- Employment Information — position, date employed, repatriation destination
- Medical Information — medical certifications, allergies, medications, doctor contacts
- Next of Kin — emergency contact details
- Financial — bank details for payroll disbursement
Common questions
How do I change my bank details?
Open your profile (User Profile → My Profile), click Edit, go to the Financial tab, update your bank information, and click Submit. Depending on your fleet's configuration, the change may need approval before the next payroll cycle.
Can I remove or replace my emergency contact?
Yes. Go to the Next of Kin tab and edit or clear the fields.
Someone else needs to update my profile — is that possible?
No. Your profile is your own to manage from your account. A Fleet administrator can update it on your behalf only if you cannot access the system.
Still need help?
Our support team will pick it up as a support ticket and reply by email.