Profile & documents

Working With Crew Documents

Permission-based access: What you can see and do in MMV depends on how your management company has set up your account. If a feature described here isn't visible in your account, ask your Fleet administrator.

Your Documents area holds every certificate, license, contract, and identification document the fleet needs on file for you. The Missing Mandatory Documents tab shows anything still required.

Video walkthrough

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Working on the Website: Open your documents

  1. Click the User Profile icon and select My Documents.
    User Profile menu with My Documents highlighted
    User Profile menu with My Documents highlighted

Upload a missing mandatory document

  1. Open the Missing Mandatory Documents tab.
  2. Click the Add icon next to the document you want to upload.
    Missing Mandatory Documents tab with Add icon next to Contract of Employment
    Missing Mandatory Documents tab with Add icon next to Contract of Employment
  3. Drop the file into the upload area (or click to browse).
  4. Fill in the details:
    • Version — usually left as 1 for a new upload
    • ID — an optional alpha-numeric reference for your own sorting
    • Expiration — the document's expiry date (if any)
    • Date of Issue — when the document was issued
    • Notes — anything the reviewer needs to know
    Document upload form with Version, ID, Expiration, Expiry Reminder, Date of Issue, Notes fields and Publish button
    Document upload form with Version, ID, Expiration, Expiry Reminder, Date of Issue, Notes fields and Publish button
  5. Click Publish. The document then moves from Missing Mandatory to Related Documents.

Replace an expired or updated document

  1. From My Documents, open Related Documents tab. Click the three dots next to the document you want to replace and click Edit.
    Related Documents tab with three-dot menu open showing Edit and Delete options
    Related Documents tab with three-dot menu open showing Edit and Delete options
  2. Update the document details, upload a new file then click Publish.

Video walkthrough

Video not playing? Watch it on YouTube ↗

Working on the MMV App: Open your documents

  1. Click the menu icon (three horizontal lines) in the top-left corner, then select My Documents.
    App side menu with My Documents highlighted
    App side menu with My Documents highlighted

Upload a missing mandatory document

  1. Under Missing Mandatory Documents, slide the document row to the right and click the Add icon next to the document.
    Missing Mandatory Documents list in the app with Add icon revealed by sliding a row right
    Missing Mandatory Documents list in the app with Add icon revealed by sliding a row right
  2. Upload the file from your device.
    App document form with Publish and Cancel buttons and Notes field
    App document form with Publish and Cancel buttons and Notes field
  3. Fill in the details:
    • Version — usually left as 1 for a new upload
    • ID — an optional alpha-numeric reference for your own sorting
    • Expiration — the document's expiry date (if any)
    • Date of Issue — when the document was issued
    • Notes — anything the reviewer needs to know
    App document form Documents section with Choose File option
    App document form Documents section with Choose File option
  4. Click Publish. The document then moves from Missing Mandatory to Related Documents.

Replace an expired or updated document

  1. From My Documents, open Related Documents tab. Slide the document row to the right and click the Edit icon next to the document.
    Related Documents tab in the app with the Edit action revealed by sliding a row right
    Related Documents tab in the app with the Edit action revealed by sliding a row right
  2. Update the document details, upload a new file then click Publish.

Document tabs explained

  • Related Documents — documents you have on file
  • Missing Mandatory Documents — required documents you haven't uploaded yet
  • Archived Documents — historical versions of documents you've since replaced

Common questions

What's the maximum file size?

25 MB per document. If your file is larger, compress it or scan at a lower resolution.

Why do I need to enter an expiration date?

MMV uses the expiration date to send you (and your fleet) reminders before the document expires, so you have time to renew it.

The document I need to upload isn't in the Missing Mandatory list — what do I do?

The list is set by your management company. Ask your Fleet administrator to add the document type if it's genuinely missing.

Still need help?

Our support team will pick it up as a support ticket and reply by email.

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