Once your account has been created, you will receive a Welcome Email containing a link to set up your password.
After successfully creating your password, your username will be displayed on the screen. Use this username along with your newly created password to log in.
During your first login
During your first login, you will be prompted to review and accept the following:
- Terms of Service
- Company Policy
- Data Subject Form
Once these have been accepted, you can complete your profile setup by selecting User Profile.
Fill in each tab
The profile is organized into tabs. Move through each one and complete the required fields (marked with an asterisk *).
- General Information — birthday, place of birth, marital status, nationality, position, preferred contact method
- Passports and Visas — passport number, date of issue, expiration
- Employment Information — date employed, repatriation destination
- Medical Information — medical certifications, allergies, medications
- Next of Kin — emergency contact details
- Financial — bank details for payroll disbursement
Common questions
What if I don't have some of the required information yet?
You can save partial progress and return to complete it later. However, some management companies require all mandatory fields before you can fully use the portal.
Can I change my bank details after initial setup?
Yes. Go to User Profile → My Profile → Financial tab and click Edit. Depending on your fleet's configuration, the change may need approval before it takes effect for the next payroll cycle.
Do I need to fill in every tab today?
You must complete every required (asterisk) field before onboarding is marked complete. Optional fields can be filled in later.
Still need help?
Our support team will pick it up as a support ticket and reply by email.