Getting started

Crew Guide Introduction

Permission-based access: What you can see and do in MMV depends on how your management company has set up your account. If a feature described here isn't visible in your account, ask your Fleet administrator.

Video walkthrough

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The MMV crew portal is designed specifically for crew members who have access to the system but are not linked to a sub-account user profile. As a crew member you can view and update your own personal data, log your Hours of Rest, manage your documents, and view manuals related to your role.

What you can access depends on your management company.

Every fleet configures MMV differently, so some features described in this guide may not be visible on your account. If a feature is missing but you think you should have it, contact your Fleet administrator.

What you can do in the crew portal

  • Set up and update your profile — personal details, passport, employment, medical, next of kin, financial
  • Manage your documents — upload mandatory certificates
  • Log Hours of Rest — daily entry, non-conformity resolution, signed monthly report
  • Submit status change requests — leave, off-sign, return dates
  • View your payroll slip — read-only view of past pay periods
  • Change your password and set up security options
  • Create a digital signature for forms that support it

Where to access the portal

  • Web: Log in at your management company's MMV portal URL
  • Mobile app: Open Safari (iOS) or Chrome (Android), visit app.managemyvessel.com, and add it to your home screen

Common questions

Why can't I see a feature that's in the guide?

Every management company configures MMV differently. If something's missing and you think you should have it, ask your Fleet administrator.

Is the MMV app the same as the website?

Almost the same. The mobile app is a wrapper around the same portal, optimized for phones and tablets. Anything you do in one shows up in the other.

Still need help?

Our support team will pick it up as a support ticket and reply by email.

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