This section of the guide will show you how to create a variety of alerts for your Hours of Rest records.
To create your alerts go to 'Crew and Trip Management' - 'Manage Hours of Rest Settings' and click on Triggers and Automations in the left window.
You are able to create 5 different types of alert:
Hours of Rest Record signed by Seafarer - An email that will notify Masters/authorised users that the crewmember has signed their record
Hours of Rest Record signed by Master/Authorised Person - An email that will be sent to the crew member to say their record has been signed by the Master/Authorised person
Days after month has ended and there are incomplete HOR records last month - A summary email that is sent to defined users to highlight the status of the incomplete hours of rest records for the previous month
Days after hours of rest record is past due - An email that is sent to the crew member to highlight that their record is unsigned and needs to be completed.
Days after month has ended and there are Non Conformities in last months records - A summary email that will show all non conformities for the previous month.
To create a trigger or automation click either 'New Trigger' or 'New Automation' and enter the following:
Title - The title of the Trigger.
Take Action When - This provides the first option on how the alert will fire, see above.
Enabled - This checkbox defines whether the Trigger is active and will send alerts and emails. This is useful if you are designing alerts and dont want them to start working until they are all complete.
Accounts - Choose which accounts this Trigger applies to. This can be useful if you have vessels of different sizes that may treat forms differently.
Actions - You are able to set either an alert or and email action. You can set multiple alerts and emails per Trigger. To do this click 'Add Action' and then choose either alert or email:
- High Priority - If checked this will make the email take on a high priority tag. How this is shown to the end user depends on the email client.
- Recipients - Who will receive this alert.
Email Master or Authorised Person
- No options available for this setting, the system will create the email.