As we mentioned in a previous section, alerts form a fundamental part of Manage My Vessel. This section shows you how see the alerts you have received and how to deal with them.
From the Fleet account menu you can click on 'Alerts' - 'My Alerts' to see all the active alerts that have been assigned to you.
The alerts are grouped into a folder structure on the left hand side of the page, with each folder showing you how many alerts of each type there are.
There is also a summary page showing you the percentage of each type of alert. You can click on the chart to be taken to the specific alerts folder.
You will also have a bar chart showing number of alerts by Sub Account. You can click on a bar to be taken to the alerts page for that sub account.
You now have several options for dealing with your alerts depending on the alert type:
New/Updated alerts can be received in relation to many items such as documents or manuals. Whichever part of the system the alert comes from you will deal with it in the same way.
Click the magnifying glass icon next to the alert and review the item:
Once reviewed click the acknowledge button at the top of the page to acknowledge and remove the alert:
When you click acknowledge you will have the option to return to the main alerts page, by clicking submit, or move onto the next new/updated alert:
Expiration / Survey Due / Task Due Alerts
As with new/updated alerts you can receive this group of alerts from many different parts of the system and you have two options to remove them:
1. You can update the item to remove the alert.
To do this click the magnifying icon next to the alert, as shown above, and then click the edit button at the top of the page:
Update the required fields, either by amending the expiration/survey due date in the case of a document or changing the status of a task, and then clicking 'submit and check in' and then 'Check In':
2. You can snooze the alert
To do this click the alarm clock icon next to the alert and then select the date when you want the alert to reappear and click 'submit'. Please note you cannot snooze an alert past the expiration / survey due date and an alert cannot be snoozed if it is already past the expiration / survey due date:
To review all snoozed alerts go to 'Alerts' - 'My Snoozed Alerts':
Missing Document Alerts
To remove missing document alerts you will need to add a document to the system. To save space on the alerts page, all similar missing documents are grouped into a single line.
To view which vessels are missing the document click the magnifying glass icon next to the alert, as shown above, to see the missing documents. To add a new document click the plus icon:
When the page loads completed the highlighted fields, attach a copy of the document, and then click 'submit and check in' followed by 'Check In':
Below are some of the more advanced features within the alerts page:
Under each tab you can acknowledge all alerts by clicking the 'Acknowledge All Alerts' button at the top of each tab. This will acknowledge all New/Updated alerts, or in the case of forms, all alerts that have acknowledge enabled.
Where you have multiple alerts of the same type you can select more than one and bulk snooze them. This is available for expiration / survey due alerts. To do this click the check box next to all the alerts and then either click the large acknowledge or Snooze icon shown below:
Please note you snooze you can only snooze until the closest expiration/ survey due date. To see all snoozed alerts go to 'Alerts' - 'My Snoozed Alerts'.
You are able to view your alerts in a month by month calendar. To do this go to 'Alerts' - 'My Alerts - Calendar View'